I will refund if the item is returned to me but most of the time things can be worked out without the item being returned. I am more than fair with my customers and want to keep all “happy” and “satisfied”.
If you do not receive your item within a reasonable amount of time, please get in touch with me Annette@designs-by-annette.com.
I ship via 1st class USPS mail within 24 hours of receiving your payment. If you need an upgrade, let me know and we can work something out. In my 10 years of internet sales experience, I’ve found that my packages using 1st class mail, get to their destinations just as quickly as Priority mail at a fraction of the cost.
I accept PayPal and major credit cards through PayPal.